Delivery Information

IMEN TAJHIZ PAYA CO. | ITP TRADE

Website: https://itptrade.com
Last Updated: November 11, 2026

1. GENERAL DELIVERY INFORMATION

ITP Trade provides international sourcing, procurement, import, export, shipping, and delivery coordination services for a wide range of security, surveillance, inspection, protection, industrial, and specialized technical equipment.

We support customers and business partners across international markets by coordinating product sourcing and delivery through various transportation methods and logistics arrangements.

Our delivery services are designed to accommodate different commercial requirements, project specifications, product characteristics, destination countries, and customer preferences.

ITP Trade operates primarily through a Business-to-Business (B2B) Request for Quotation (RFQ) model. Accordingly, shipping arrangements, delivery schedules, transportation costs, insurance coverage, customs responsibilities, and other logistics conditions are determined individually for each transaction.

This page provides general information about our international delivery capabilities and logistics procedures. It does not constitute a standalone shipping contract, a guaranteed delivery commitment, or a binding offer to transport goods.

The specific terms agreed upon in the relevant quotation, Pro Forma Invoice, Purchase Order, or commercial agreement shall govern each individual transaction.

2. GEOGRAPHICAL COVERAGE

ITP Trade supports international procurement and delivery activities across various geographical markets, subject to product availability, applicable regulations, trade restrictions, and transportation feasibility.

2.1 Export Markets

Our export and supply activities cover, among others, the following regions:

Middle East.
Central Asia.
Africa.
Europe.

2.2 International Sourcing and Import Markets

Our international sourcing and procurement network includes suppliers and commercial partners in several countries, including:

China.
Germany.
Italy.
Turkey.
South Korea.
Netherlands.
Sweden.
Spain.
Taiwan.
Saudi Arabia.
Iraq.
Kuwait.
United Arab Emirates.

The above list represents our sourcing and procurement markets and does not necessarily indicate permanent inventory, exclusive distribution rights, or guaranteed availability of products originating from these countries.

2.3 Worldwide Delivery

ITP Trade may arrange international shipments to destinations worldwide, subject to:

Applicable international trade regulations.
Export and import control requirements.
Sanctions and restricted-party screening.
Product-specific licensing requirements.
Destination-country import regulations.
Availability of suitable transportation services.
Manufacturer and supplier restrictions.
Commercial feasibility and contractual arrangements.

Shipments to prohibited, restricted, or otherwise unauthorized destinations will not be accepted where they would violate applicable laws or regulatory requirements.

3. SHIPPING AND TRANSPORTATION METHODS

ITP Trade supports multiple transportation methods depending on the nature of the goods, destination, urgency, shipment volume, and customer requirements.

Available transportation methods may include:

3.1 Air Freight

Air transportation may be used for urgent shipments, high-value equipment, specialized components, and products requiring relatively short transportation times.

Air freight arrangements are subject to airline acceptance, cargo dimensions, weight restrictions, security screening, dangerous goods regulations where applicable, and destination-country requirements.

3.2 Sea Freight

Sea transportation may be arranged for heavy equipment, large-volume shipments, industrial systems, and other goods suitable for maritime transport.

Depending on the shipment, available arrangements may include:

Full Container Load (FCL).
Less than Container Load (LCL).
Specialized cargo transportation.
Project cargo and oversized equipment transportation, where available.

3.3 Road Transportation

Road freight may be used for regional and international shipments, subject to border procedures, road accessibility, vehicle availability, and applicable transportation regulations.

3.4 Rail Transportation

Rail freight may be arranged for suitable international and regional routes, particularly where it offers an appropriate balance between transportation time, cost, and cargo requirements.

3.5 International Postal and Courier Services

International postal and express courier services may be used for eligible shipments, including small components, accessories, documents, and selected products.

Acceptance is subject to carrier restrictions, customs requirements, dimensions, weight, and the nature of the goods.

3.6 Multimodal Transportation

Where appropriate, ITP Trade may coordinate transportation using a combination of air, sea, road, rail, and other available logistics services.

The selected transportation method will be determined based on the specific requirements of each shipment.

4. DELIVERY OPTIONS AND TRANSPORTATION ARRANGEMENTS

ITP Trade offers flexible delivery arrangements based on the commercial agreement between the parties.

Depending on the agreed delivery terms, shipments may be arranged through:

Door-to-Door delivery.
Airport delivery.
Seaport delivery.
Customs terminal delivery.
Designated warehouse delivery.
Other mutually agreed delivery locations.

4.1 ITP Trade-Arranged Transportation

ITP Trade may coordinate transportation through its selected freight forwarders, logistics providers, carriers, or other authorized service providers.

In such cases, transportation arrangements, costs, insurance, documentation, and delivery responsibilities will be specified in the relevant commercial quotation or agreement.

4.2 Customer-Arranged Transportation

Customers may appoint their own freight forwarders, shipping agents, or transportation companies, subject to prior coordination and agreement regarding shipment readiness, collection arrangements, export procedures, and applicable delivery terms.

4.3 Third-Party Logistics Providers

Where transportation is arranged through third-party carriers or logistics providers, the relevant carrier's operational requirements and applicable transportation conditions may also apply.

The contractual allocation of responsibilities between ITP Trade and the customer will be determined by the agreed commercial terms.

5. DELIVERY TERMS AND INCOTERMS®

International deliveries may be conducted under different delivery arrangements depending on the nature of the transaction and the mutual agreement of the parties.

ITP Trade supports the use of internationally recognized Incoterms® rules published by the International Chamber of Commerce (ICC).

Depending on the transaction, the parties may agree to applicable Incoterms® rules, including:

EXW – Ex Works.
FCA – Free Carrier.
CPT – Carriage Paid To.
CIP – Carriage and Insurance Paid To.
DAP – Delivered at Place.
DPU – Delivered at Place Unloaded.
DDP – Delivered Duty Paid.
FAS – Free Alongside Ship.
FOB – Free on Board.
CFR – Cost and Freight.
CIF – Cost, Insurance and Freight.

The applicable Incoterms® edition, rule, and precisely named place or port must be specified in the relevant commercial documentation.

Unless expressly agreed otherwise, references to Incoterms® in commercial documents should identify Incoterms® 2020.

The selected delivery rule determines the applicable allocation of certain delivery responsibilities, costs, and risks between the seller and buyer.

These responsibilities may include:

Transportation arrangements.
Export customs clearance.
Import customs clearance.
Delivery to the agreed destination.
Cargo insurance, where required by the selected rule.
Transfer of risk during transportation.

Incoterms® do not independently determine payment conditions, transfer of ownership, product warranties, or all contractual obligations. These matters must be addressed separately in the applicable commercial agreement.

No particular Incoterms® rule shall be assumed to apply to a transaction unless it has been expressly agreed.

6. DELIVERY TIME AND LEAD TIMES

Delivery schedules depend on several factors, including product availability, manufacturer production schedules, sourcing requirements, export authorization, transportation method, customs procedures, and destination-country regulations.

As ITP Trade handles a wide range of products and procurement requirements, there is no single standard delivery period applicable to all orders.

6.1 Procurement and Supply Lead Time

The estimated procurement period may depend on:

Manufacturer production capacity.
Supplier inventory and availability.
Product configuration and customization.
Technical approvals.
Required certifications and documentation.
Export authorization and regulatory procedures.
Order quantity and sourcing complexity.

6.2 Transportation Time

Transportation duration varies according to:

Selected shipping method.
Origin and destination.
Carrier schedules.
Transit routes.
Customs clearance procedures.
Seasonal and operational conditions.

Where reliable estimates are available, expected transportation times may be communicated during the quotation process.

6.3 Estimated and Confirmed Delivery Dates

Delivery dates and lead times communicated by ITP Trade shall be identified as estimated or confirmed, as applicable.

An estimated delivery date is provided for planning purposes and does not constitute a guaranteed delivery commitment.

A delivery schedule shall only be considered contractually guaranteed where expressly confirmed in the relevant written commercial agreement.

7. ORDER PROCESSING AND DELIVERY COORDINATION

ITP Trade follows a quotation-based commercial process.

The general process may include the following stages:

RFQ Submission: The customer submits a Request for Quotation containing product specifications, quantities, and delivery requirements.
Technical and Commercial Review: Our team reviews the request and evaluates sourcing possibilities, availability, and relevant requirements.
Quotation Preparation: A commercial quotation is prepared, including applicable pricing and proposed delivery arrangements.
Commercial Confirmation: The parties agree on product specifications, quantities, delivery conditions, payment arrangements, and other relevant terms.
Procurement and Preparation: Following the required commercial confirmation, sourcing, procurement, production coordination, and shipment preparation may commence.
Shipping Coordination: Transportation and export arrangements are coordinated according to the agreed delivery terms.
Dispatch and Delivery: Goods are dispatched and delivered in accordance with the agreed shipping arrangements.
Delivery Documentation: Relevant shipping and delivery documents are provided as agreed.

The actual sequence and requirements may vary depending on the product, supplier, destination, and contractual arrangements.

8. EXPORT PACKAGING AND CARGO HANDLING

ITP Trade recognizes that specialized security, inspection, surveillance, and industrial equipment may require appropriate packaging and handling during international transportation.

Depending on product characteristics and shipment requirements, packaging arrangements may include:

Standard commercial packaging.
Export-grade packaging.
Protective and shock-resistant packaging.
Moisture-resistant packaging.
Wooden crates and reinforced cases.
Specialized packaging for heavy or oversized equipment.
Custom packaging for sensitive electronic and optical components.

Packaging requirements are determined based on product specifications, transportation methods, handling conditions, and applicable regulations.

Where necessary, additional protective measures may be arranged to reduce the risk of damage during loading, unloading, storage, and transportation.

Special packaging, fumigation, treatment, or export-compliant wooden packaging requirements may involve additional costs and will be addressed in the relevant commercial agreement.

9. SPECIALIZED, HEAVY AND SENSITIVE EQUIPMENT

Certain products supplied or sourced by ITP Trade may require special transportation, lifting, handling, storage, or installation arrangements.

These may include:

X-ray inspection systems.
Baggage and cargo screening equipment.
Vehicle inspection systems.
Industrial inspection scanners.
Large-scale security systems.
Thermal imaging equipment.
Sensitive optical and electronic instruments.
Access control and integrated security equipment.
Specialized detection and monitoring systems.

For such products, delivery arrangements may require:

Assessment of cargo dimensions and weight.
Specialized loading and unloading equipment.
Suitable transportation vehicles.
Special handling instructions.
Environmental protection measures.
Appropriate storage conditions.
Coordination with the receiving facility.

Any special handling, lifting, unloading, site preparation, or technical requirements must be identified and agreed upon before shipment.

10. EXPORT AND SHIPPING DOCUMENTATION

Depending on the product, destination, transportation method, and applicable regulatory requirements, ITP Trade may arrange or provide relevant export and shipping documentation.

Such documentation may include:

Commercial Invoice.
Packing List.
Certificate of Origin, where applicable.
Bill of Lading (B/L).
Air Waybill (AWB).
Road Consignment Note (CMR), where applicable.
Export Customs Declaration.
Product Technical Documentation.
Manufacturer's Documentation.
Certificates of Conformity, where available and applicable.
Other documents required for the specific shipment.

The availability, format, issuing authority, and provision of documents depend on the nature of the goods and the relevant transaction.

Additional certifications, legalization, notarization, translation, or special documentation may involve additional costs and require separate arrangements.

11. CUSTOMS CLEARANCE AND IMPORT RESPONSIBILITIES

Customs clearance responsibilities are determined by the applicable Incoterms® rule and the specific commercial agreement.

Depending on the agreed arrangement, ITP Trade or the customer may be responsible for export clearance, import clearance, or coordination with the relevant customs authorities.

Customers are responsible for providing accurate destination information and cooperating with applicable import procedures.

Depending on the destination and product category, import requirements may include:

Import licenses and permits.
Customs registration.
Product conformity approvals.
Technical certifications.
Import declarations.
End-user documentation.
Other governmental authorizations.

Import duties, VAT, customs fees, handling charges, inspection fees, and other governmental or third-party expenses shall be allocated according to the agreed delivery terms and commercial agreement.

Where the customer is responsible for import clearance, the customer must ensure that all required permits, registrations, and authorizations are obtained in accordance with the destination country's regulations.

12. EXPORT CONTROL AND REGULATORY RESTRICTIONS

Certain security, surveillance, detection, imaging, inspection, and monitoring products may be subject to export control regulations, licensing requirements, sanctions, or other trade restrictions.

Depending on their technical specifications and intended application, some products may be classified as controlled or dual-use items.

Accordingly, certain shipments may require:

Export licenses or governmental authorizations.
Import permits.
End-User Certificates (EUC).
End-Use Statements.
Technical classification documents.
Additional customer or destination verification.

Where required by applicable law or regulatory procedures, shipment and delivery may be conditional upon the successful completion of relevant compliance checks and authorization processes.

ITP Trade reserves the right to delay, suspend, or decline shipments where the necessary legal requirements cannot be satisfied.

No shipment shall be undertaken in violation of applicable export control, customs, sanctions, or international trade regulations.

13. SHIPPING COSTS AND ADDITIONAL CHARGES

Transportation and delivery costs are determined individually for each transaction.

Depending on the shipment, relevant costs may include:

Freight charges.
Export packaging.
Loading and unloading.
Cargo handling.
Cargo insurance.
Customs clearance.
Port and terminal charges.
Storage and warehousing.
Special transportation arrangements.
Inspection and certification fees.
Other applicable logistics expenses.

All relevant charges shall be communicated and agreed upon through the applicable quotation or commercial documentation.

Unless expressly included in the agreed quotation, additional services and expenses shall not be assumed to be included in the product price.

The allocation of costs between ITP Trade and the customer shall be determined by the agreed Incoterms® rule and any additional contractual provisions.

14. CARGO INSURANCE

Cargo insurance arrangements depend on the agreed delivery terms and individual transaction requirements.

Where required, insurance may be arranged by ITP Trade or the customer, depending on the applicable contractual conditions.

For certain delivery rules, cargo insurance is specifically required of the seller under the relevant Incoterms® provisions.

The scope of insurance coverage, insured value, exclusions, deductible amounts, and claims procedures are subject to the relevant insurance policy.

Customers should review the insurance arrangements and ensure that the agreed coverage is appropriate for the nature and value of the goods being transported.

Where insurance is not expressly included in the commercial agreement or required under the selected delivery rule, customers should not assume that the shipment is insured by ITP Trade.

15. PARTIAL SHIPMENTS AND SPLIT DELIVERIES

Depending on product availability, manufacturer schedules, procurement conditions, and project requirements, partial shipments or split deliveries may be arranged by mutual agreement.

Such arrangements may involve:

Separate delivery schedules.
Multiple transportation documents.
Different shipment dates.
Additional transportation or handling costs.
Separate commercial or delivery documentation.

Partial shipments shall only be implemented in accordance with the agreed commercial terms.

16. DELIVERY CONFIRMATION AND RECEIPT OF GOODS

Delivery confirmation procedures depend on the agreed transportation arrangements and contractual terms.

Depending on the delivery method, confirmation may be established through:

Signed delivery receipts.
Warehouse receiving documents.
Carrier delivery confirmation.
Air Waybill or Bill of Lading records.
Customs release documentation.
Signed acceptance or handover reports.
Other mutually agreed evidence of delivery.

Customers should ensure that the receiving party is authorized to accept the shipment and that delivery details are consistent with the agreed arrangements.

Any product inspection, quantity verification, or acceptance procedure shall follow the relevant commercial agreement.

17. DAMAGED, LOST OR INCOMPLETE SHIPMENTS

If goods arrive damaged, missing, or incomplete, the relevant parties should follow the procedures specified in the applicable commercial agreement, insurance policy, and carrier conditions.

Depending on the situation, the receiving party may be required to:

Inspect the shipment upon receipt.
Record visible damage or shortages.
Photograph damaged packaging and goods.
Obtain written confirmation from the carrier where appropriate.
Preserve the original packaging and relevant shipping documents.
Notify the responsible party within the applicable contractual or carrier claim period.
Submit supporting documentation for investigation.

Any claim concerning damaged, lost, or incomplete shipments shall be reviewed in accordance with the applicable delivery terms, insurance arrangements, carrier conditions, and contractual obligations.

ITP Trade may coordinate with relevant suppliers, freight forwarders, carriers, or insurers where appropriate and within its agreed responsibilities.

The allocation of liability and any available remedy shall be determined by the applicable commercial agreement and governing legal requirements.

18. DELIVERY DELAYS AND UNFORESEEN CIRCUMSTANCES

Delivery schedules may be affected by circumstances beyond the reasonable control of the parties.

Such circumstances may include:

Manufacturer production delays.
Supplier shortages.
Export licensing procedures.
Import authorization delays.
Customs inspections.
Port congestion.
Flight or vessel schedule changes.
Transportation disruptions.
Border closures.
Governmental restrictions.
International trade limitations.
Other unforeseen logistical or regulatory circumstances.

Where a material delay occurs, ITP Trade will coordinate and communicate relevant updates as reasonably practicable and in accordance with the applicable commercial arrangements.

Any changes to delivery schedules, alternative shipping arrangements, or related costs shall be addressed on a case-by-case basis.

19. INSTALLATION AND COMMISSIONING

ITP Trade's general delivery arrangements do not automatically include installation, commissioning, on-site technical support, maintenance, or operational training.

Such services are not part of our standard delivery scope.

Where installation or commissioning is required, these services may be considered separately and provided only if expressly agreed upon in writing as part of a specific project or commercial arrangement.

Any such agreement should specify the scope of work, responsible service provider, location, schedule, costs, and applicable technical requirements.

20. SPARE PARTS AND REPLACEMENT COMPONENTS

Spare parts, accessories, and replacement components may be sourced and supplied subject to product availability, manufacturer support, applicable regulations, and mutual agreement.

Requests for spare parts may require:

Original product model and serial number.
Component identification.
Technical specifications.
Required quantity.
Destination information.
Applicable end-user or export documentation.

Availability, pricing, procurement schedules, and delivery conditions shall be confirmed separately for each request.

21. WAREHOUSING AND STORAGE

Where storage or temporary warehousing is required as part of a shipment arrangement, the applicable conditions shall be agreed upon in advance.

Storage arrangements may depend on:

Cargo dimensions and weight.
Product handling requirements.
Storage duration.
Environmental conditions.
Warehouse availability.
Applicable warehouse and handling charges.

Any additional storage, demurrage, detention, or related expenses shall be allocated according to the applicable contract and agreed delivery terms.

22. CUSTOMER RESPONSIBILITIES

Customers are expected to provide accurate and complete information necessary for procurement, shipping, and delivery arrangements.

Such information may include:

Full legal name of the purchasing entity.
Consignee and delivery address.
Contact details of the receiving party.
Product specifications and quantities.
Destination country.
Import permits and relevant licenses, where applicable.
End-user and end-use information, where required.
Special handling and delivery requirements.

Customers are responsible for ensuring that the information and documentation provided to ITP Trade, carriers, customs authorities, and other relevant parties are accurate and legally valid.

Any delays or additional costs arising from inaccurate, incomplete, or late information may be handled in accordance with the applicable commercial agreement.

23. FORCE MAJEURE

ITP Trade shall not be held responsible for delivery delays or non-performance to the extent caused by circumstances beyond its reasonable control, subject to applicable law and the relevant commercial agreement.

Such circumstances may include natural disasters, war, armed conflict, civil unrest, epidemics, governmental restrictions, sanctions, export or import prohibitions, strikes, port closures, transportation disruptions, major supply chain interruptions, and other comparable events.

The consequences of such circumstances, including any adjustment to delivery schedules, alternative transportation arrangements, suspension, or termination of a transaction, shall be determined in accordance with the relevant contractual provisions.

24. GENERAL LIMITATION OF DELIVERY INFORMATION

The information provided on this page is intended to describe ITP Trade's general delivery capabilities and logistics practices.

It should not be interpreted as:

A guaranteed delivery schedule.
A fixed international shipping tariff.
A commitment to supply every listed product.
A guarantee of customs clearance.
An unconditional undertaking to ship to every country.
An automatic agreement to provide insurance.
An undertaking to provide installation or after-sales services.

All delivery-related obligations, responsibilities, costs, schedules, and risk allocations shall be determined by the specific commercial documents and agreements applicable to each transaction.

In the event of any inconsistency, the expressly agreed terms of the relevant commercial transaction shall prevail over this general informational policy to the extent of the inconsistency.

25. UPDATES TO DELIVERY INFORMATION

ITP Trade reserves the right to update or modify this Delivery Information page to reflect changes in logistics capabilities, transportation arrangements, business operations, regulatory requirements, and international trade practices.

The latest version will be published on this page together with the applicable revision date.

Changes to an existing commercial transaction shall remain subject to the specific contractual arrangements between the relevant parties.

26. CONTACT AND DELIVERY INQUIRIES

For questions regarding shipping methods, delivery arrangements, transportation costs, export documentation, or international procurement, customers and business partners may contact ITP Trade through the official communication channels available on our website.

Company: Imen Tajhiz Paya Co. (ITP Trade)

Website: https://itptrade.com

Business Inquiries: Through the official Contact Us page and company email correspondence.

For accurate delivery estimates and commercial arrangements, customers are encouraged to include product specifications, quantities, destination country, and preferred shipping method when submitting an RFQ.